Informativa sulle spedizioni
Last updated: March 2026
PROCESSING TIME
All orders are processed within 1 to 3 business days. Orders are not processed on weekends or public holidays. You will receive a confirmation email with your tracking number once your order has shipped.
DELIVERY TIMES
Delivery times are estimates and may vary due to customs clearance or carrier delays.
United States and Canada: 10 to 20 business days United Kingdom and Europe: 7 to 15 business days Asia and Oceania: 10 to 25 business days Rest of World: 12 to 30 business days
SHIPPING RATES
Free standard shipping on all orders over $50. Orders under $50 are subject to a shipping fee calculated at checkout based on destination and package weight.
ORDER TRACKING
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 3 to 5 business days for tracking information to update. You can track your order at https://frenchpressandco.com/apps/track123.
SPLIT SHIPMENTS
Depending on product availability, items in the same order may be shipped separately. In this case, you will receive a separate tracking number for each shipment.
INCORRECT ADDRESS
Please make sure your shipping address is accurate before confirming your order. French Press and Co. cannot be held responsible for delivery failures caused by incorrect or incomplete address details.
CUSTOMS AND DUTIES
French Press and Co. ships internationally. Import duties or taxes may apply depending on your country and are the responsibility of the customer.
LOST OR DELAYED ORDERS
If your order has not arrived within 30 business days of your shipping confirmation email, contact us at contact@frenchpressandco.com and we will resolve the issue immediately.
Sourcing, Manufacturing & Shipping Origin
Many of our products are manufactured by partner suppliers based in Asia (primarily China) and shipped from there. By placing an order, you acknowledge that delivery times reflect international shipping. Our customer service team is fully based in France and handles all returns and refund requests.
Each piece is quality-checked by our partners before dispatch. We maintain direct relationships with our manufacturing partners to ensure consistent quality and ethical production standards. For any return, please contact our French customer service team — we will provide you with the appropriate return address and instructions.